Data Entry Clerk

Rosemarie Durant


93 West 24th Street


Bayonne, N. J. 07002


Cell 908-410-7715


Email rosemarie3798@gmail.com


 


 


WORK HISTORY


 


Core Competencies:


 



  • Detail oriented with excellent organization skills

  • Sound communication and interpersonal skill

  • Ability to plan and prioritize work efficiently and successfully perform duties under pressure situations


 


 


Intercruises Shoreside & Port Services, Inc.


Cape Liberty Cruise Port, Bayonne, NJ


Hospitality–Part-time


 


Guest Services Agent                                                                                     2016 - Present



  • Meet & greet passengers

  • Check-in: Verification of documents (passport, tickets etc. .),  data entry

  • Support, guide and assist passengers to ensure the smooth running of their transfers

  • Support the luggage handling

  • Provide excellent customer service & answers to questions


 


AIG, Berkeley Heights, NJ              


Insurance – Personal/Commercial Lines – Billing Dept.  


 


 


                              Billing Analyst                                                                                                2007 - 2015    


 



  • Handled the Private Client Group Billing Status Change mailbox containing requests for extensions, reinstatements, re-activations in addition to cancellations including numerous other requests

  • Processed Cancellation, Non-renewal, Conditional renewal and Reinstatement notices  in ODEN – a web-based insurance program

  • Worked closely with underwriters, zonal contacts and brokers to resolve outstanding premium within the appropriate time frame

  • Coordinated with Credit Collection Services / an outside collection agency to process transactions with outstanding aged balances

  • Processed  month end reconciliation to support the Cash unit

  • Processed all manual yacht and foreign Notices of Cancellations

  • Applied disbursements to generate return premium checks

  • Daily contact with JPMorgan Chase and Citi-direct via email and telephone

  • Provided Customer Service while assisting Call Center by answering inquiries; resolving problems; fulfilling requests & maintaining data base


 


 


Billing Associate                                                                                            2003 – 2006


 



  • Produce accurate customer invoices by using in-house billing system

  • Maintain spreadsheets for the tracking of all billing cash transfers

  • Filing/Scanning invoices to be shipped via Iron Mountain Services

  • Responsible for resolving billing issues by utilizing effective and efficient billing techniques


 


 


Liz Claiborne Inc., North Bergen, NJ


Clothing Manufacturer – A/P Dept.          


 


Accounts Payable Controls Associate                                                           1982 – 2002


 



  • Daily check issuance for vendors

  • Process check requests

  • Prepare invoices for vendors

  • Data entry of invoices for payment

  • Prepare vendor checks for mailing

  • Respond to all vendor inquiries

  • Reconcile vendor statements, research and correct discrepancies

  • Record all checks

  • Reviewing/Balancing T & E reports

  • Conduct mid-year and year end physical inventories and reconcile inventory reports


.


CERTIFICATIONS


 



  • TWIC card


 


TECHNICAL COMPETENCIES & EDUCATION


 



  • Excel, Word, Microsoft Office

  • Accounts payable applications – JD Edwards One World, R2K Purchasing

  • Insurance applications – WINS, ePCG, Citrix, ODEN, CSC-InPoint, ImageRight

  • ShoreTel Phones, Avaya Phones

  • Emerson High School Diploma

  • Montclair State College, Montclair NJ ( 2 years )

  • US PC Tech Learning Center/ Administrative Assistant Program


VOLUNTEER EXPERIENCE


Volunteer, Our Lady of the Assumption Parish Soup Kitchen, Bayonne, NJ



  • Recruited and trained 10 volunteers.

  • Donated food, utensils, and misc. items.


 

  • ID#: 127487
  • Location: Bayonne, NJ , 07002

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