Airline Customer Service Agent

   OBJECTIVE


Self-motivated, collaborative, and client- focus accountant seeking to build a career in Accounting, Medical Coding and Billing , Healthcare Coordinator, or any related field


 


EDUCATION


Rutgers Business School, Newark, NJ


Bachelor of Science in Accounting, anticipated graduation January 2014


GPA: 3.31/4.0


 


Hudson County Community College, Jersey City, NJ


Associate in Science, Accounting, May 2012


GPA: 3.89/4.0


 


University of Tizi-Ouzou, Algeria


Bachelor of Science in Information System, January 2003.


 


RELEVANT COURSEWORK


Intermediate Accounting I &II, Federal Tax, Bookkeeping, Statistics, Business Research Methods, Product and Operations Management, Auditing, Accounting for Business Combination, Business Law I & II, Macro and Microeconomics, Intro to Marketing, Intro to Supply Chain, Medical Billing and Coding


 


CERTIFICATIONS


             Certified Medical Billing Specialist, May 2015


ACADEMIC HONORS


             Member of Phi Theta Kappa Honor Society since 2009


 


RELEVANT EXPERIENCE


NJ Golden Homecare, Jersey City, NJ, July  2015-now


Case Manager



  • Administer the Home Care Program in order to ensure that the program is delivered in an appropriate, caring and respectful manner

  • Perform administrative duties for executive management. screening calls; managing calendars; making travel, meeting and event arrangements

  • Coordinate Case Management

  • Manage both files, Client and Home Health Aid

  • Coordinate community resources and supports Main Activities


 Hudson County Community College, Jersey City, NJ 2009-2011


Student Assistant; ESL Department 2010-2011



  • Partner with manager to communicate with students using Arabic and French

  • Analyze academic grades to calculate GPA using basic Excel formulas

  • Communicated with bilingual students to provide translation support in French and Arabic

  • Coordinate testing, collaborated with faculty and organized exams by proficiency level


 


Student Assistant; Library 2009-2010



  • Successfully provide superior customer service to students accessing resources

  • Assist with individual research and provide guidance on books and library tools


 


Porta Bella Inc. New York, NY January 2006- June 2007


            Customer Associate



  • Manage front end transactions and deposits for a high volume professional menswear operation

  • Resolve customer complaints, answer inquiries and raise critical issues to manager


 


ENIEM, Tizi-Ouzou, Algeria 2002-2004


            Associate, Human Resources and Accounting



  • Managed HR payroll function to support monthly employee fund distribution to 2,500+ employees

  • Calculate deductions of  state tax,  retirement, medical and social security to distribute funds

  • Respond to employees raising critical inaccuracies to foster a positive working environment

  • Coordinated accounts payable records to maintain compliance for executive board audits

  • Managed suppliers and vendor invoices to reconcile account billing and pursue outstanding balances

  • Collaborate with accountants to compare accounts receivables and payables for accurate EOY closing


 


SKILLS


Technical: Microsoft Office: Word, some Excel, and Power Point, book-keeping (3 credits course) 


Language: Multilingual: English/French/Arabic


 

  • ID#: 102854
  • Location: Bayonne, NJ , 07002

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

Look Who's Hiring!

Airline Customer Service Agents (EWR 3)
Newark, NJ Hallmark Aviation Services
Customer Service Agent
Newark, NJ BATH FITTER
Customer Service Agent - Insurance
Edison, NJ Securus
Customer Service Agent - Insurance
Jersey City, NJ Securus
Customs Services Agent
Secaucus, NJ HumanEdge